Victoria Island, Lagos, Lagos, Nigeria
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Summary
Manage disputes, chargebacks, settlements and reconciliation workflows for a fast-growing fintech in Lagos, enabling real‑time settlement and reducing reconciliation errors.
Highlights
Oversaw chargeback and settlement operations aligned with Hydrogen’s instant settlement infrastructure and risk controls
Collaborated with operations and compliance teams to handle disputes and ensure rapid resolution
Implemented reconciliation improvements to reduce failed transactions and enhance settlement reliability